Booking Policy

Studio Etiquette:
- We unfortunately cannot accommodate children due to safety and insurance as we are a registered tattoo studio.

Rescheduling:
- You can reschedule or cancel your appointment via the online system. For other enquiries please get in touch via email but changes to appointments can only be accepted on the online calender.

Booking Fee's
- The booking fee amount is 50% of the treatment cost or $155 for annual tattoo maintenance and $200 for new sessions. This fee reserves your chosen appointment time slot.

Cosmetic Tattoo - First Session:
- One(1) reschedule is allowable without forfeiting the booking fee, with more than 5 days’ notice.
- If you arrive over 15 minutes late, in most cases your appointment will need to be classed as a cancellation and the booking fee would be forfeited.

All other appointments:
- One(1) reschedule is allowable without forfeiting the booking fee, with more than 48 hours’ notice.
- The full treatment fee is charged for appointment changes/cancellations with under 12 hours or a no show.
- If the full space can be filled last minute, your booking fee can be applied back to your account as a credit.
- If you cancel part of your treatment or arrive late, the above terms apply to the cancelled service/s that we are unable to perform within the time frame.

Please note that if a refund is applicable, there will be a cost of 3% of the amount retained due to processing fee’s.